Privacy
Policy
Last Updated: October 2025
Business Name: Ilonka Ras Coaching (Pty) Ltd
Registration Number: 2018/5551244/07
Registered Address: 21 P. Scabra Road, Dana Bay, Western Cape 6510, South Africa
Email: support@ilonkaras.com
Website: https://www.ilonkaras.com
1. Our Commitment to Your Privacy
Your privacy matters to us. This policy explains what personal information we collect, how we use it, and what choices you have.
We follow the Protection of Personal Information Act (POPIA) and aim to handle all personal data responsibly, securely, and transparently.
2. What Information We Collect
We collect only the information we need to provide our services and improve your experience.
This may include:
Contact details: name, email address, and phone number
Communication data: messages sent through contact forms or email
Marketing preferences: when you subscribe to our newsletter or free resources
Website analytics: data from cookies, Google Analytics, or Meta Pixel to help us understand how visitors use our site
Payment information: when you make a purchase through Paystack or via EFT.
All card or banking details are collected and processed directly by Paystack. We do not have access to, view, or store any of your card information.
3. How We Use Your Information
We use your personal information to:
Provide and manage coaching services, workshops, and resources
Process payments and confirm bookings
Send newsletters and marketing emails (only if you’ve opted in)
Respond to your enquiries or support requests
Improve our website, offerings, and client experience
Comply with legal and tax obligations
We never sell or rent your information to third parties.
4. How We Share Information
We may share your data only with trusted service providers that help us run our business, such as:
Email service providers (e.g. FG Funnels or MailerLite)
Payment processors (Paystack)
Analytics platforms (Google Analytics, Meta Pixel)
These providers are required to keep your data secure and use it only to perform their specific functions for us.
5. Cookies and Tracking
Our website uses cookies to improve performance and measure engagement.
Cookies do not give us access to your computer or personal data. You can choose to disable cookies in your browser settings if you prefer.
6. Data Storage and Security
We store personal data securely using password-protected systems and reputable cloud-based services.
We keep your data only for as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
If a data breach ever occurs, we will notify affected individuals and the Information Regulator as required under POPIA.
7. Your Rights Under POPIA
You have the right to:
Request access to the personal information we hold about you
Ask us to correct or delete your personal data
Withdraw consent for marketing communication at any time
Lodge a complaint with the Information Regulator of South Africa if you believe your information is being misused
To exercise these rights, please contact our Information Officer:
Information Officer: Ilonka Lubbe-Ras, support@ilonkaras.com.
8. Email and Marketing Communication
If you subscribe to our newsletter or download a free resource, we’ll send you occasional updates and helpful business tips.
Every email includes an unsubscribe link, so you can opt out anytime—no hard feelings.
9. Testimonials and Case Studies
We love celebrating our clients’ wins!
We will only share testimonials, stories, or identifiable information with your explicit written consent.
10. Third-Party Links
Our website may include links to other websites. Once you leave our site, we are not responsible for how those sites handle your information. Please read their privacy policies before providing any personal data.
11. Children’s Privacy
Our services and content are designed for adults. We do not knowingly collect personal information from anyone under 18 years of age.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
When we do, we’ll post the new version here with a revised “last updated” date.
Your continued use of our website means you accept the latest version.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Ilonka Ras Coaching (Pty) Ltd
21 P. Scabra Road, Dana Bay, Western Cape 6510, South Africa
support@ilonkaras.com
