Terms &
Conditions

Last Updated: October 2025
Business Name: Ilonka Ras Coaching (Pty) Ltd
Registration Number: 2018/5551244/07
Registered Address: 21 P. Scabra Road, Dana Bay, Western Cape, 6510, South Africa
Email: support@ilonkaras.com

Website: https://www.ilonkaras.com

1. Introduction
These Terms and Conditions (“Terms”) govern the use of the website ilonkaras.com
 (“the Website”) and all related services provided by Ilonka Ras Coaching (Pty) Ltd (“the Company,” “we,” “our,” or “us”).

By accessing, browsing, or using this Website and/or purchasing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must discontinue use of the Website immediately.

2. Services Provided
The Company provides private coaching services, workshops, and educational resources for business owners and entrepreneurs.
All services and materials are intended for educational and informational purposes only. They do not constitute financial, legal, medical, or psychological advice.

3. Eligibility
By using this Website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.
If you use the Website or services on behalf of a company or organisation, you warrant that you are authorised to bind that entity to these Terms.

4. Payment Terms
4.1. Payments for coaching, workshops, or digital products must be made in full prior to the commencement of any service.
4.2. Payments are accepted via Paystack or EFT (electronic funds transfer).
4.3. All prices are listed in South African Rand (ZAR) unless otherwise indicated.
4.4. The Company reserves the right to adjust pricing or payment terms at any time without prior notice.

5. Refund and Cancellation Policy
5.1. All sales are final. The Company does not offer refunds on coaching, workshops, or digital products once payment has been received.
5.2. Coaching sessions may be rescheduled with a minimum of 24 hours’ notice. Sessions cancelled or missed without sufficient notice will be forfeited.
5.3. Workshop or event tickets are non-refundable, but may be transferred to another participant with prior written consent from the Company.

6. Intellectual Property
6.1. All materials available on this Website, including but not limited to text, frameworks, logos, videos, graphics, and downloads, are the property of Ilonka Ras Coaching (Pty) Ltd and are protected under South African copyright and intellectual property law.
6.2. You may not copy, reproduce, distribute, or sell any material from this Website without prior written consent.
6.3. Free resources are provided solely for personal use and may not be modified or shared for commercial purposes.

7. Limitation of Liability
7.1. The Company exercises reasonable care in providing its services and maintaining the Website. However, all information and services are provided “as is” without warranties of any kind, either express or implied.
7.2. The Company, its directors, employees, and contractors shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

Use or inability to use the Website or its content;
Decisions made based on coaching, workshops, or materials provided;

Any third-party links, products, or services.
7.3. You acknowledge that coaching results are subjective and depend on your own commitment, decisions, and actions. No guarantees or warranties are made regarding specific outcomes.

8. Indemnity
You agree to indemnify and hold harmless Ilonka Ras Coaching (Pty) Ltd, its employees, and affiliates from any claim, demand, or damage arising out of your use of the Website, breach of these Terms, or infringement of any rights of a third party.

9. Confidentiality
The Company respects the confidentiality of client information shared during coaching sessions. However, confidentiality does not extend to information that:
- Is already public;
- Is required to be disclosed by law; or
- Relates to illegal activity or harm to self/others.

10. Privacy and Data Protection
The Company complies with the Protection of Personal Information Act (POPIA).
Personal information is processed in accordance with our Privacy Policy, available at https://www.ilonkaras.com/privacy-policy.

By using this Website or our services, you consent to such processing.

11. External Links
The Website may contain links to third-party websites or services. These links are provided for convenience only.
The Company has no control over, and assumes no responsibility for, the content or practices of any third-party websites.

12. Modifications to Terms
The Company reserves the right to amend or update these Terms at any time without prior notice.
Changes will take effect immediately upon posting to the Website. Continued use of the Website constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction
These Terms and any disputes arising from or relating to them shall be governed by the laws of the Republic of South Africa.
You agree to submit to the exclusive jurisdiction of the courts of South Africa.

14. Contact Information
For any questions or concerns regarding these Terms, please contact:

Ilonka Ras Coaching (Pty) Ltd
21 P. Scabra Road, Dana Bay, Western Cape, 6510, South Africa
support@ilonkaras.com